Smart City Symposium

The Smart City Symposium – building sustainable cities of the future will be held at Fordham University on May 11. Below is a link to event. It is free but registration is recommended because space limited.

GSC Chairman David Kinnear Listed as Outsourcing Institute Top 10 Power Broker in New York

GSC Chairman & Sr. Outsourcing Adviser David Kinnear makes Top 10 list of power brokers in prestigious rankings by The Outsourcing Institute

David Kinnear, Chair of the GSC

We know David Kinnear as the founder & Chairman of The Global Sourcing Council and a partner in GSSOCX. He sits on the Global Advisory Board of BRICS Connect.  But as with many other members, David also has an important role in the outsourcing industry.

Known for his ability to spot early trends and drive groundswell in the industry, we are honored  that David Kinnear, Cerebra LPO COO  was today announced a Top 10 Power Networker by the Outsourcing Institute. Accredited for his critical role as a marketplace catalyst behind the scenes, Kinnear joins a list of New York’s power brokers who have helped build the industry in the Big Apple and much further afield. Read more

Microsoft joins Global Sourcing Council’s 2012 3S Awards Advisory Council

Microsoft Executive to provide strategic counsel to fuel efforts in global sustainability and CSR

New York, NY, March 1, 2012: The Global Sourcing Council today announced Microsoft’s participation on the Global Sourcing Council’s (GSC) 2012 3S Awards Advisory Council. The GSC 3S Awards – Awards in Sustainable and Socially Responsible Sourcing “Sourcing that Empowers” -is an international awards program that recognizes exceptional achievements in the global sourcing marketplace by individuals and organizations who demonstrate outstanding commitment to  a combination of positive social and economic leadership. The GSC 3S Awards is the only global award honoring best practices in 3S specifically in the sourcing industry. Mike Simms, General Manager, Chief Outsourcing Officer will represent the Microsoft Corporation on the Advisory Council. Read more

Greetings from Sanjay Sharma, the new President of the Global Sourcing Council

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As incoming President of Global Sourcing Council (GSC), I have many reasons to be excited by our growth and prospects:   our community and readership is growing rapidly now reaching 1,175 major cities in 100 countries, people are acknowledging the role of GSC in providing leadership and direction for future of sustainable practices to bring economic, social and environmental sustainability, and our 3S Awards (3SA) are being widely accepted by as preeminent in its field.  The GSC is committed towards sustainable global community, which stands for respect for global business rights, economic justice and respect for environment.

While many organizations focus primarily, or even solely, on global sourcing to reduce their cost and increase their profitability, they often don’t even have a long term strategy to fulfil their business goals. Businesses are the back bone of any socioeconomic development; emerging economies are thriving with opening of these global markets; the virtualization and cloud based computing are helping organizations.

Just focusing on cloud based computing, we can see the interplay of these concerns play out.  As we see increasing cloud based outsourcing, the organizations are not very happy and satisfied, as per the survey of a UK based company.  More than 60% management professionals who adopted or going to adopt cloud computing as an outsourced service from a global supplier are worried about the security of their data/information.  Yet, at the same time in another study done by tech consulting firm CSC, found that more than 90% of 3500+ IT decision makers surveyed reported “better performance in at least in one of their IT department since adopting cloud computing”.

Against this background, let’s analyze where does cloud computing – Global Sourcing of Services in this case – lead to?

In case of cloud based services sourced globally, open to on-shore, near-shore and off-shore, there will be:

  • Increased data center use and efficiencies
  • Lower operating costs
  • Reduced waste and lower energy consumptions (reduced carbon foot print and greenhouse gas emission)
  • Prepares and improves Global economy e.g. more production and consumption of goods and services, overall improving Global Economic health
  • SourceURL:file://localhost/Users/apple/Desktop/march_newsletter2012%20UpdR.docOn the other end there are concerns:
    • Who will be responsible for increased needs of training and development?
    • What if there are Data breaches, which party is responsible, vendor or buyer?
    • Responsibilities in case of Loss and/or Corruption of Data
    • Responsibility for cost of disaster recovery in case of data breach/ loss/ corruption
    • Overall cost of change management

    So, there are pro’s and con’s.  But where do executives and managers find best practices and answers before they commit their resources and put the reputation of their organization at stake to adopt cloud based computing?   I am sure you all must be thinking about whether we should adopt cloud based services and what factors you should consider.  In the big picture of the Global economy, cloud based computing is very new and a small piece of the pie, at least now.  There are so many other issues and concerns which I could not list here, however at GSC we try to find answers to most of the issues your organization can come across in order to be successful.

    I look forward to engage more and more of our stakeholders in participation to make Global economy more robust and healthy for all there to benefit from it.

     Sanjay Sharma has over twenty years of Global experience in Information Technology, Supply Chain and Project Management. Sanjay has managed backend Sourcing and Procurement operations for large organizations in Europe, Far East & Australia. He led procurement operations for a large industrial goods manufacturing organization. Sanjay has articles published in business magazines and publications on the subjects of procurement, supply chain and project management. Sanjay speaks at Conferences, Seminars and Symposiums. He works as consultant for Project Management and Global Sourcing. In addition he teaches Project Management subjects. His email contact is sanjaysrr@gmail.com.

     

 

Meeting the Challenge of Providing Women’s Social Services with Creative Sourcing Solutions in Kenya

Most organizations have staffing challenges.  But for a Kenyan based NGO, finding and training the right people in rural areas was more challenging than most.  With an eye towards the most valuable work they do, this organization has found some creative and empowering ways to educate staff and provide services. 

Below is an interview with Santiago Perez, the founder of the Community Alliance Network, CAN. 

1. Please describe your overall goals?

Our goal is to reduce instances of Sex and Gender Based Violence in rural Kenya by providing access to legal and medical support to survivors through our Prevention Clinic.

2. What are the barriers to doing this?

Because of the remote location of our intervention, much of the national talent found in cities like Nairobi and Kisumu is unavailable to us. In addition, most of the communities we work in are not reachable by car, by mass media other than cell phones. This has led us to come up with an innovative informational supply chain in order to allow for rapid mobilization of resources on behalf of our clients.

 3. How is this information disseminated?

Part of the reason our work is in such demand is that key information that those threatened by violence need to know, such as what protection they are entitled to and how to navigate the legal and medical system, rarely reaches remote rural areas. Few NGOs in Kenya are able to effectively reach the rural areas, and police and government are conspicuously absent.

Understanding the difficulty of disseminating information through technology in this setting, we adopted a community based approach that has been the cornerstone of our success. When we started the program we mapped all the major communities in the region, and recruited 1-2 Community Monitors from each. The team announces their involvement with the program at their local baraza  (village meetings).

A monitor communicates and receives instruction from the clinic via cell phone. When emergency action is required, the monitor receives funds via a mobile phone payment system for transport, medical attention and police filing fees to ensure the client receives what they need quickly. This is crucial in a region where access to hospitals is often cost-prohibitive and where villages are difficult to reach with speed befitting an emergency situation.

4. What services do you provide your staff?

We have instituted a rigorous, long term training program for our staff. All of our staff on the ground are Kenyan professionals, sourced through local universities and community groups. Both they and the community members who act as first responders to instances of gender-based violence are taught how to inform the survivor about existing options, when to seek emergency medical support, how to ensure proper documentation takes place at the hospital for legal purposes, how to report the crime, provide counselling etc.

Because of this capacitation, we are currently considering partnering with an outsourcing service provider, like Samasource, to help our staff supplement their income by doing legal processing work for legal firms abroad and thus benefit from the growth in jobs through global sourcing in Africa.

5. How do you organize your staff?

We have adopted a hub and-spoke process. The spokes are the surrounding network of Community Monitors hailing from a wide spread of communities in the districts we serve, which function as “sensors” for detecting sex and gender based violence in their communities. These information sensors feed information to the hub, our Gender Based Violence Prevention Clinic in Shinyalu Village, which then feeds resources and direction to the monitors to allow them to act effectively. All of this is overseen by our staff and Board in North America through weekly VOIP contact and quarterly progress reviews.

 6. Please describe what happens when a survivor is brought to the clinic?

The survivor receives psychological counseling, and is informed as to further options. Staff assist clients in everything from seeking resolution through dialogue, seeking intervention by appropriate authorities (Land Commission, Children’s office etc.), or seeking arrest for and the investigation of the accused. In the latter case, the full case preparation for court hearings is prepared through assistance of the clinic. In addition, the logistics of getting client and witnesses to the courts is arranged on behalf of the client. All at no charge to the survivor.

7. How do you recruit and what are the advantages of your structure?

All of the staff and volunteers on the ground who make this possible were hired locally, and received the entirety of their training in this area through our program. We believe the structure of our grassroots information supply chain is innovative as it allows us to serve a large, hard to reach and underserved region with a small staff.

We are of course, always looking for partnering organizations to help us increase our impact, both social and economic. Feel free to get in touch at info@theworldcan.org

 

Santiago Perez is the Founder and Financial Officer of the Community Alliance Network (CAN), an international nonprofit that helps survivors of gender based violence in rural Kenya by providing legal, medical and psychological support so they can attain justice and long term healing. He is an Entrepreneurship Counselor at the SBA’s Midtown Manhattan Small Business Development Center.  santiago@theworldcan.org